Expanding Our Emergency Department for Exceptional Care

Mercy Hospital’s expansion of its emergency department (ED) gives patients in Rockville Centre and surrounding communities the highest level of emergency care, 24 hours a day, seven days a week.

Highlights of the emergency department expansion include:

  • A new layout to streamline processes and minimize delays
  • New treatment bays
  • Large and comfortable waiting room
  • New registration and triage suite
  • New ambulance bay
    • Expedites patient transfers
    • Makes it more accessible for EMS to enter the ED
  • Latest and most advanced health care technologies

Mercy Hospital’s emergency department nurses earned an Emergency Nurses Associate (ENA) 2024 Lantern Award, which recognizes them for exceptional and innovative leadership, practice, education, advocacy and research.

Other recognitions include:

  • Level 3 Geriatric Emergency Department Accreditation (GEDA).
  • American Heart Association’s Stroke Gold Plus with Target: Stroke Honor Roll Elite Plus award and Target: Type 2 Diabetes Honor Roll. (2024)
  • Pathway to Excellence® designation from the American Nurses Credentialing Center.
  • First hospital in New York State to receive The Joint Commission’s Gold Seal of Approval® for Sepsis Care.
  • Received an Outstanding Achievement Award from the Commission on Cancer of the American College of Surgeons.
  • Consecutive Stroke Gold Plus Quality Achievement Awards.

ED Team Saves Patient’s Life

Michael Cramer, a former commander in the United States Navy, went to the Mercy Hospital emergency department after experiencing chest pain. He was diagnosed with a heart attack and had 100% occlusion in his right coronary artery. 

He was rushed to the hospital’s St. Francis Heart Center catheterization laboratory, where blood flow was restored. After a successful recovery, Michael visited the ED to thank the dedicated team who saved his life, grateful for the care he received.

Michael Cramer and Mercy Hospital staff
Mercy Hospital Emergency Department
Mercy Hospital Emergency Department
Mercy Hospital Emergency Department
Mercy Hospital Emergency Department

Mercy Hospital Emergency Department Expansion

Mercy Hospital has served the surrounding Rockville Centre community for over 100 years. 

Our emergency physicians, nurses and staff members are trained to treat all medical conditions, illnesses and injuries. They use advanced diagnostic imaging and consult with Mercy Hospital's specialists in multiple disciplines. 

Our St. Francis Heart Center delivers exceptional cardiac care to patients who present with heart attacks and other cardiac conditions.

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