Mercy Hospital Visitor Policy

Visitor Policy

Visiting hours: 8:00 a.m.-10:00 p.m.

Emergency Department: Two (2) visitors per patient/per visit. A doula may accompany a maternal patient in the emergency department except during emergency treatment or procedures or when the presence of a doula could compromise the safety of the patient or health care team as determined by any member of the health care team.

• All visitors must be 12 years of age or older.
• Hospital Visitors: Main Lobby entrance only. Two (2) visitors per patient/per visit.
• Daily visitation is from 8:00 am - 10:00 pm. This includes 1N, 2N, 4N, 4NS, 2K, 3P, ICU and Mother Baby.
• Mother Baby: Two (2) visitors per patient, including a parent or significant other, grandparents, and siblings of any age as long as they are not showing signs of illness or infection.
• Labor & Delivery: Two (2) healthy persons, one of which may be a doula, are permitted on the Labor and Delivery Unit to provide support and additional comfort to the maternal patient. The role of a doula is valued and access is always permitted except during emergencies or when such access could compromise the safety of the patient or health care team.
• 3K Unit: One (1) visitor per patient/per day. Monday through Friday, 2:00 pm - 3:00 pm and 7:30 pm - 8:30 pm. Saturday and Sunday, 1:00 pm - 3:00 pm and 7:30 - 8:30 pm.
• 3N Unit: Two (2) visitors per patient/per visit. Monday through Friday, 4:00 pm - 10:00 pm. Saturday and Sunday 12:00 pm - 8:00 pm.
• NICU: 9:00 - 10:00 am, 12:00 pm - 7:00 pm, and 9:00 pm - 7:00 am. Parents and/or Grandparents only. The mother must accompany grandparents. Two visitors at the bedside.
• PACU/Recovery Room: Visitors are escorted to the area at 12:00 pm, 2:00 pm, 4:00 pm, and/or 6:00 pm for 10 minutes. The parent/guardian may remain with the pediatric patient.

For Visitors:

• Must supply their contact information.
• Receive a pass (sticker) from security, which must remain visible during their visit.
• Will be advised to perform meticulous hand hygiene.
• Must remain in the patient’s room throughout the visit unless otherwise instructed by staff.
• Upon exiting the building, please return visitor pass to the security officer at the front desk. Thank you for your understanding.
• Requests for exceptions should be directed to nursing leadership for approval.